Help Centre

The UBA Customer Fulfillment Center is a 24/7 one-stop shop to help you with your inquiries, complaints, and requests for our products and services.

You Speak, We Listen, We Act.

It is manned by skilled and effective agents to accurately deliver high-quality service to UBA customers and prospects alike.

UBA Customer Fulfilment Centre

We offer services that meet our customers’ everyday banking needs, such as:

  • Account Balance Inquiries
  • Information on UBA products and services
  • ATM card block requests
  • Card transaction disputes
  • Online banking inquiries
  • Stop-cheque instructions
  • Statement-of-account requests
  • Card PIN re-issue requests
  • Online banking password resets
  • Resolution of complaints that span our different products and services

We want to hear from you

UBA's Policy

This privacy policy regulates how personal information can be used by United Bank for Africa (UBA) Plc and Group of companies.

Contact

If you have  an inquiry, request, complaint,or suggestion, please call us on:

+233 264 011 206

or email info@uba-gha.com

Whistle Blowing

Whistle blowing is any disclosure on an activity which is believed to be fraudulent, dishonest, illegal. If identified, please report suspected fraud and unethical practices with the details below: Email– info@uba-gha.com Or call: +233 264 011 206

Help Videos

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